Friedhelm Felten, Chief Procurement Officer at Merck
Merck Logo

Friedhelm Felten


Chief Procurement Officer
Merck

Check out the incredible speaker line-up to see who will be joining Friedhelm.

Download The Latest Agenda

Main Day 1: Creating Value for Patients through Change and Transformation

Wednesday, August 3rd, 2016


09:50 Interactive Case Study: How to Grow Together – Creating Value for Patients in Partnership with Your Suppliers, Your Business and Your Procurement Team

Be one of the first to find out how Merck is transforming its business model to close the gap between supplier, business and patient to drive customer satisfaction. Finalising in March 2016 the initiative will be presented exclusively by one of the most experienced procurement leaders currently serving as CPO to a top 10 Pharma business.

  • How to operate in the new patient-centric business environment

  • Why patients are now driving different levels of service demand and the implications for procurement in its role delivering value to the business

  • How to close the gap between supplier, business and patient to bring about better outcomes through procurement

  • What changes could your business make to engender patient-centric thinking in procurement practices?